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The answer to your question

FAQ

ORDERING AND PAYMENT

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?
YOUR PACKAGE WILL BE SENT THE NEXT BUSINESS DAY AND WILL BE DELIVERED TO YOU THE NEXT DAY.
WHY HAS MY ORDER BEEN CANCELLED?
IF THE ADDRESS IS CORRECT AND THE PAYMENT IS COMPLETE YOUR PACKAGE WILL BE SENT, OTHERWISE IT WILL BE CANCELED AND YOU WILL BE CONTACTED.
I HAVE NOT RECEIVED A TRACK & TRACE CODE, HOW IS THAT POSSIBLE?
YOUR PACKAGE WILL BE BROUGHT TO THE POST NL POINT THE NEXT WORKING DAY AFTER YOU ORDERD. AND AFTER THAT WE WILL SEND YOU A TRACK & TRACE CODE. YOU HAVEN'T RECEIVED IT YET? PLEASE CONTACT US AT INFO@CEREBROLIFESTYLE.COM

DELIVERY

MY CERÉBRO PRODUCT IS DAMAGED, WHAT DO I DO NOW?
IF YOUR CERÉBRO PRODUCT HAS ARRIVED AND IS DAMAGED, YOU OBVIOUSLY WANT A NEW PRODUCT. YOU CAN RETURN THE PRODUCT AND WE WILL SEND YOU A NEW ONE. UNDER THE CONDITION THAT THE PRODUCT IS UNWORN AND THE CARD IS STILL ATTACHED.
MY CERÉBRO PRODUCT DOES NOT FIT, NOW WHAT?
WHEN YOUR CERÉBRO PRODUCT DOES NOT FIT, YOU OBVIOUSLY WISH TO EXCHANGE IT FOR ANOTHER SIZE. YOU CAN SEND IT BACK TO US AND WE WILL SEND YOU A NEW ONE. UNDER THE CONDITION THAT THE PRODUCT IS UNWORN AND THE CARD IS STILL ATTACHED. THE COSTS OF THE RETURN SHIPMENT ARE FOR YOUR OWN ACCOUNT BUT WE WILL SEND YOU THE RIGHT SIZE AGAIN FREE OF CHARGE.
I DID NOT RECEIVE MY PACKAGE, WHAT NOW?
WHEN YOUR PACKAGE IS SENT, YOU WILL RECEIVE A TRACK & TRACE CODE, WHICH INDICATES EXACTLY WHERE YOUR PACKAGE IS. WHEN IT SAYS THAT THE PACKAGE HAS BEEN DELIVERED BUT YOU HAVE NOT RECEIVED IT, WE ADVISE YOU TO CONTACT INFO@CEREBROLIFESTYLE.COM.

RETURNS

HOW CAN I RETURN MY CERÉBRO PRODUCT?
CONTACT INFO@CEREBROLIFESTYLE.COM.
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